Last updated: 1 July, 2025
365PharmacyHub Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or interact with our services, in accordance with the applicable laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
We may collect the following types of information:
Name, phone number, email address, residential address, prescription details, and health information.
Credit/debit card details, UPI ID, or other digital payment details for order processing.
IP address, browser type, device information, operating system, and location data.
Pages visited, time spent on pages, click patterns, and user preferences.
We use your information to:
We process your data based on:
We do not sell your personal data. However, we may share it with:
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences via browser settings.
We retain personal data as long as necessary to fulfill the purposes outlined above or as required by law. Health records and prescriptions may be retained for periods defined by applicable healthcare regulations.
As per Indian privacy laws, you have the right to:
We implement physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
We do not knowingly collect personal data from children under the age of 18 without parental consent. If such data is discovered, it will be deleted immediately.
In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:
This policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page with the revised effective date.
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact: 365PharmacyHub Ltd.
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