Terms & Conditions

Last updated: 1 July, 2025

Welcome to 365PharmacyHub Ltd. (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and services. By accessing or using any part of our platform, you agree to be bound by these Terms. Please read them carefully.

By using our services or accessing our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please do not use our services.

You must be at least 18 years old to use our services or purchase any product. By using this site, you confirm that you meet the age criteria and have the legal authority to enter into this agreement.

You agree to use the services provided by 365PharmacyHub only for lawful purposes and in accordance with these Terms. You agree not to misuse the platform, infringe any intellectual property, or violate any law or regulation.

To access some features, you may be required to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

All products and prices listed are subject to change without prior notice. We reserve the right to discontinue or revise items and pricing. In case of any discrepancy, the decision of 365PharmacyHub shall be final.

Some medicines listed on our platform require a valid prescription. You agree to upload or present a valid doctor’s prescription before ordering such items. Orders without prescriptions for restricted drugs may be cancelled.

All payments must be made through secure digital methods supported on our platform (e.g., credit/debit cards, UPI, net banking). Prices are inclusive of applicable taxes unless otherwise stated.

We strive to deliver orders promptly. However, delivery timelines may vary due to factors beyond our control. We are not liable for any direct or indirect losses due to delivery delays.

Our return policy is governed by product type and applicable health regulations. Eligible items may be returned within the specified timeframe. Refunds are processed as per our Refund Policy.

365PharmacyHub shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or for delays, interruptions, or data loss.

We reserve the right to suspend or terminate your access to the platform at any time, without notice, if you breach these Terms or engage in any conduct that we believe is harmful to us or other users.

These Terms are governed by the laws of India. Any dispute arising under these Terms shall be subject to the jurisdiction of the courts in Pune, Maharashtra.

We may modify these Terms from time to time. Updated Terms will be posted on this page with the revised effective date. Continued use of the platform implies acceptance of the revised Terms.

For any queries regarding these Terms and Conditions, please contact: 365PharmacyHub Ltd.

  • By email: support@365pharmacyhub.com
  • Phone: +91-9 99706 29600